Terms of Use
ShadowSwing is published by Hackem Software, Canada ("we", "us"). By downloading or using the app you agree to these terms. If you do not agree, do not use the app.
1. License
We grant you a personal, non-exclusive, non-transferable, revocable license to use ShadowSwing on Apple-branded devices that you own or control, in accordance with the App Store Terms of Service and Apple's Licensed Application End User License Agreement, and, for the Android app, on Android devices that you own or control, in accordance with the Google Play Terms of Service.
You may not copy, sell, sublicense, rent or redistribute the app; reverse-engineer, decompile or disassemble it except to the extent that applicable law expressly permits; remove or alter any proprietary notice; or use the app in a way that breaks applicable law.
2. Free download and ShadowSwing Pro
The app is free to download. Some use of the app may be limited without ShadowSwing Pro; the limits are shown in the app.
A ShadowSwing Pro subscription gives full access to those features and adds racket-head speed on every swing with an all-time record, progress graphs with a practice calendar, any daily goal, Shot Analysis replays, every preset workout and a workout builder, the full recorded sound pack with shuffle, your own sounds, and sensitivity tuning. Pro is offered as either a monthly or a yearly subscription. Prices are shown in the app and vary by region; the amounts quoted on this website are in United States dollars and are indicative only.
We may change the limits on use without Pro or the features included in Pro, or change prices, for future purchases.
3. Subscription terms, free trial and cancellation
The rules for billing, the free trial and cancellation are those of the store you bought from: the App Store on iPhone, Google Play on Android.
On iPhone (App Store)
- The Yearly and Monthly subscriptions are billed to your Apple Account at the price shown at the time of purchase, and renew automatically at the end of each period unless you cancel.
- The Yearly subscription includes a 7-day free trial for eligible new subscribers. The trial converts into a paid year automatically unless you cancel at least 24 hours before the trial ends. The Monthly subscription has no free trial.
- Renewal is charged within 24 hours before the end of the current period. You can cancel at any time, but canceling within the last 24 hours of a period does not stop that period's charge.
- Cancel in your Apple ID settings (Settings → your name → Subscriptions on iPhone), not in the app. We have no ability to cancel a subscription on your behalf.
- If you buy a subscription while a free trial is running, the remainder of the trial is forfeited.
- Purchases are tied to your Apple Account and can be restored on your other devices using "Restore Purchases".
On Android (Google Play)
- The Yearly and Monthly subscriptions are sold through Google Play Billing, with Google as the merchant, at the price shown at the time of purchase, and renew automatically at the end of each period unless you cancel. Google Play's Terms of Service and its subscription rules apply.
- The Yearly subscription includes a 7-day free trial for eligible new subscribers. The first payment is taken when the trial ends; to avoid being charged, cancel before the trial ends. The Monthly subscription has no free trial.
- Cancel in Google Play (Payments & subscriptions → Subscriptions), not in the app. After you cancel, Pro stays on until the end of the period you have paid for. We have no ability to cancel a subscription on your behalf.
- Purchases are tied to the Google account you use in Google Play. Reinstalling the app, or using another Android phone signed in to that account, brings Pro back; "Restore purchases" in the app's Settings checks again.
Payments and refunds are handled by Apple or Google Play, not by us. On iPhone, requests go through Apple at reportaproblem.apple.com and are decided under Apple's policies. On Android, they go through Google Play and are decided under Google Play's policies. We cannot issue, guarantee or overturn a refund.
4. Not medical, fitness or coaching advice
ShadowSwing is a training toy and a feedback tool. It is not a coach, a physiotherapist or a medical device, and nothing it shows you is medical, physiotherapy, fitness or professional coaching advice. Racket-head speed shown in the app is an estimate derived from your phone's motion sensors, not a measurement of a ball and not a calibrated instrument reading. Do not use it to make decisions about an injury, a training load or a rehabilitation program.
If you have an injury, a heart condition, a joint problem or any other medical concern, talk to a qualified professional before swinging. Stop immediately if you feel pain.
5. Physical safety — read this one
You are swinging a hard object at speed while holding it in your hand. By using ShadowSwing you accept that risk and agree to take these precautions:
- Wear a wrist lanyard or a strap case. Full swings send phones flying.
- Clear a wide space. Keep away from people, pets, windows, screens, mirrors, lights and anything breakable, including the ceiling.
- Make sure your hands are dry and your grip is secure. Start slowly and build up.
- Do not use the app in a moving vehicle, near stairs or ledges, or anywhere a slip would be dangerous.
- Supervise anyone under 16 who uses it.
To the fullest extent permitted by law, we are not liable for any damage to your phone or to any other property, or for any injury to you or to anyone else, arising from a thrown, dropped or swung device, from a collision, or from any physical activity you undertake while using the app.
6. Disclaimer of warranties and limitation of liability
The app is provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the app will be uninterrupted, error-free, or accurate in its swing detection or speed estimates.
To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the app is limited to the amount you actually paid for it in the twelve months before the claim arose. We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost data or lost profits.
Some jurisdictions do not allow the exclusion of certain warranties or liabilities. Where that is the case, the exclusions above apply only to the extent permitted, and nothing in these terms limits any right you have under mandatory consumer protection law.
7. Intellectual property
ShadowSwing, its name, logo, icon, app design, sounds, code and this website are owned by Hackem Software and protected by copyright and trademark law. These terms grant you a license to use the app, not any ownership of it. Recordings and videos you export from the app of your own swings are yours.
iPhone, App Store and Apple are trademarks of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. We are not affiliated with, endorsed by or sponsored by Apple Inc., Google LLC, the ITF, the ATP, the WTA or any tennis governing body.
8. Apple as a third-party beneficiary
Apple is not a party to these terms and is not responsible for the app or its content. Apple has no obligation to provide maintenance or support for the app. Apple is a third-party beneficiary of these terms and may enforce them against you.
9. Termination
Your license ends if you stop using the app or if you breach these terms. You can end it at any time by deleting the app. Sections 4 through 7 survive termination.
10. Changes to these terms
We may update these terms. The current version always lives at this address, with the effective date at the top. Continuing to use the app after a change means you accept the updated terms.
11. Governing law and contact
These terms are governed by the laws of Canada, without regard to conflict-of-laws rules, and subject to any mandatory consumer protection law of the place where you live.
Questions: [email protected].
Hackem Software, Canada.